Get In Touch

WhatsApp: +27 78 529 8237
LandLine: +27 11 083 7142

Email
sales@pgtgroupltd.com

Vissershok Rd, Cape Farms, Cape Town, 7551 South Africa

Frequently Asked Question!

We do accept visits. However, due to consistent farm attacks, all visits are highly controlled and strictly on appointment. Unschedule visists are not allowed.

No, it’s not necessary to visit our farm to make a purchase. We handle orders efficiently through online channels and provide detailed information about our products and livestock to assist you remotely. We also offer samples for evaluation before bulk orders and ensure reliable shipping to both local and international destinations. Feel free to reach out via live chat or WhatsApp for a seamless purchasing experience!

For our orders, delivery times are as follows:

  • Overnight: Available for select local shipments.
  • 2–3 Days: Standard local deliveries within South Africa.
  • 18–23 Days: International shipments via direct freights.
  • 26 Days and Above: International shipments with transit stops.

We strive to ensure prompt and reliable delivery for every order. For specific details or expedited options, feel free to reach out via live chat or WhatsApp!

At Gan Eden Organic Farms, trust and reliability are at the heart of everything we do. With over four decades of experience, we have built a strong reputation for delivering exceptional products and services to clients worldwide. Our dedication to quality and customer satisfaction is reflected in the over 100 glowing reviews we have received from clients over the past 30 years, showcasing the happiness and confidence our clients have in our performance. Through transparent communication, secure payment options, and adherence to international standards, we continually strive to exceed expectations and maintain long-lasting relationships. Your trust is our priority, and we’re here to provide assurance and excellence in every transaction.

Yes, payment is typically required before shipment to confirm your order and initiate processing. This ensures smooth handling of logistics and guarantees the timely delivery of your products. For bulk orders, customized terms may be available depending on the agreement. Feel free to reach out via live chat or WhatsApp to discuss payment options and terms!

We prioritize quality assurance and take every measure to ensure that your orders arrive in excellent condition. However, in the rare event that your order is damaged or compromised during transit, we have procedures in place to address the issue. Depending on the situation, we may offer replacements, refunds, or other resolutions to ensure customer satisfaction. Please contact us immediately via live chat or WhatsApp to report any concerns, and our team will assist you in resolving the matter promptly. Your satisfaction is our priority!

Yes, we guarantee a year-round steady supply of our agricultural commodities and livestock. Our operations are structured to ensure consistent availability, regardless of the season, thanks to our extensive network and robust supply chain. This allows us to meet the demands of our clients reliably throughout the year. For specific inquiries or supply schedules, feel free to contact us via live chat or WhatsApp!